Shipping policy

Shipping Policy

Last updated: July 2026

Thank you so much for shopping with Rrina's Keeper Collective — we truly appreciate your support and can't wait for your order to find its way to you! 🦋

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Processing Times

All orders are lovingly packed and dispatched within 2–5 business days of your order being placed. During busy periods (hello, gifting season!), processing may take a little longer — we'll always keep you in the loop.

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Shipping Within Australia 🇦🇺

Estimated delivery times (after dispatch):

• Metro areas: 2–5 business days
• Regional & rural areas: 5–10 business days

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Shipping to New Zealand 🇳🇿

We're so happy to ship to our New Zealand friends! International orders are shipped via:

Estimated delivery times (after dispatch):

• 7–14 business days

Please note that international orders may be subject to customs duties, taxes, or import fees upon arrival in New Zealand. These charges are the responsibility of the recipient and are not included in your order total.

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Order Tracking

Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking number. You can use this to follow your parcel's journey right to your door. If you have any trouble tracking your order, please don't hesitate to reach out — we're always happy to help!

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Questions?

If you have any questions about your order or shipping, please contact us at rkcandlecollective@outlook.com.au -  We aim to respond within 1–2 business days.

Thank you for being part of our little collective. Every order means the world to us. 🤍